We are a process driven organisation and, to this end, our industry leading solutions are delivered in compliance with relevant international standards and regulations. Our experienced team is always happy to help our clients with their audits whether for ISO certification or PCI/DSS compliance.

ISO 9001

We are certified to ISO 9001 the internationally recognised Quality Management System (QMS) standard. Gaining certification to ISO 9001 proves to our clients that we follow the fundamental characteristics of quality management. We apply the characteristics of quality to our business to ensure that we excel at customer focus, customer satisfaction, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and ensuring mutually beneficial supplier relationships are in place.

ISO 20000

ISO 20000 is the international standard for quality management specifically focused around IT service management. ISO 20000 provides a set of standardised requirements for an IT service management system (SMS). Certification to this standard allows us to demonstrate to our clients that we are meeting, if not exceeding, industry best practice. We strive to ensure the effective running and delivery of our IT services allowing us to continually improve our processes and drive client focus.

ISO 27001

ISO 27001 is the international standard for managing risks to Information security. Certification to ISO 27001 allows us to prove to our clients that we follow best practice in managing the security of information in our possession. ISO 27001 provides a set of standardised requirements for an information security management system (ISMS). As per the standard we adopt a process approach for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving our ISMS.


Servecentric is a member of INEX, a neutral, industry-owned Association, founded in 1996, that provides IP peering facilities for its members. Connection to INEX allows us to route IP traffic efficiently thereby providing faster, more reliable and lower-latency internet access for our clients.


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